Hiring in retail moves fast—CVS’s recruitment process didn’t. With a 28-day wait between application and interview, top candidates had already moved on. The biggest hurdle? A tedious, multi-page application unsuited for high-turnover roles. So, we streamlined the process with a conversational AI-powered hiring “form”.
Future Hiring AI_
Future Hiring AI_
Our AI-powered recruitment tool replaces forms with a simple ID scan for instant validation. From there, an AI-powered chat conducts a dynamic, job-specific pre-interview, assessing conversational skills while identifying the best candidates. The result? A hiring timeline reduced from 28 days to just 3.
Hiring Timeline
28
Days
to
03
Days
Contributions
Concept Design, Conversational Design, Creative Direction, Experience Design, Product Design, User Testing.